Privacy Policy

Last updated:

1. Introduction

Welcome to Grand Smart IPTV Player ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Grand Smart IPTV Player (the "App").

Important: Grand Smart IPTV Player is a client application that allows users to connect to their own Xtream API servers. We do not provide, host, or distribute any IPTV content. All content is provided by the user's own Xtream server.

2. Information We Collect

2.1 Information You Provide

When you use Grand Smart IPTV Player, you may provide us with:

  • Xtream server credentials (server URL, username, password) - stored locally on your device
  • App preferences and settings
  • Support requests or communications

2.2 Automatically Collected Information

We may automatically collect certain information when you use the App:

  • Device information (device type, operating system version)
  • App usage data and analytics (via Firebase Analytics)
  • Crash reports and error logs
  • Push notification tokens (for push notifications)

2.3 Third-Party Services

We use third-party services that may collect information:

  • Firebase Analytics: To analyze app usage and improve user experience
  • Firebase Cloud Messaging: To send push notifications
  • Firebase Crashlytics: To collect crash reports and improve app stability

These services are governed by their respective privacy policies. We encourage you to review Google's Privacy Policy for Firebase services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App
  • Send push notifications (if you opt-in)
  • Analyze usage patterns to improve user experience
  • Respond to your support requests
  • Detect and prevent technical issues
  • Comply with legal obligations

We do NOT:

  • Access or store your Xtream server credentials in our servers
  • Monitor or track the content you stream
  • Share your personal information with third parties for marketing purposes
  • Access any content from your Xtream server

4. Data Storage and Security

Local Storage: Your Xtream server credentials and app preferences are stored locally on your device using secure storage mechanisms. We do not have access to this information.

Analytics Data: Analytics data collected through Firebase is stored on Google's servers and is subject to Google's privacy practices.

While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: With trusted service providers (e.g., Firebase) who assist in operating our App, subject to confidentiality obligations
  • Legal Requirements: When required by law, court order, or governmental authority
  • Protection of Rights: To protect our rights, property, or safety, or that of our users

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your locally stored data through the App settings
  • Opt-out of push notifications through device settings
  • Disable analytics collection (though this may affect app functionality)
  • Delete the App, which will remove all locally stored data

For Firebase Analytics data, you may contact Google directly to exercise your rights under applicable data protection laws.

7. Children's Privacy

Grand Smart IPTV Player is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using the App, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Disclaimer

Important: Grand Smart IPTV Player is a client application only. We do not provide, host, or control any IPTV content. All content accessed through the App is provided by the user's own Xtream server. We are not responsible for:

  • The content accessed through your Xtream server
  • The legality of content provided by third-party Xtream servers
  • Any copyright infringement or unauthorized access to content
  • The security or privacy practices of third-party Xtream servers

Users are solely responsible for ensuring they have proper authorization to access any content through their Xtream servers and for complying with all applicable laws and regulations.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE APP.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through the App's support channels or visit our website.